Journal Of Health Science (Jurnal Ilmu Kesehatan)

Relationship Between Service Quality And BPJS Patient Satisfaction Level At The Semuli Raya Inpatient Health Center In North Lampung

Ika Putri Ayulestari — 2026-05-30

The quality of healthcare services provided by a hospital can be assessed based on the level of patient satisfaction with the service. The purpose of this study is to determine the relationship between nursing service quality and BPJS patient satisfaction at the Semuli Raya Inpatient Health Center in North Lampung in 20256 This study used a cross-sectional design. The subjects/population were all patients seeking treatment at the Semuli Raya Community Health Center is 50 patients. This study conducted at the Semuli Raya Inpatient Health Center in North Lampung in January 2026. The total population was used as the sample, resulting in a total of 50 respondents. Data analysis used a chi-square test, and statistical software was used to process the data. The data analysis revealed that the majority of respondents (85.3%) had a positive perception of service quality and were satisfied with the service. The α value was 0.014 (α value <0.05), indicating a significant relationship between service quality and BPJS patient satisfaction at the Semuli Raya Inpatient Community Health Center in North Lampung in 2025.

The Effect of Health Literacy on Environtmental Hygiene Behavior Among Adolescents in Secondary Schools

Astri Yunita — 2026-05-31

Environmental hygiene behavior among adolescents is an important
indicator in public health promotion and prevention efforts. However, the
low level of awareness among adolescents regarding maintaining school
environmental hygiene remains a common problem. Health literacy plays
a role in enhancing individuals’ ability to understand, evaluate, and apply
health information, thereby influencing environmental hygiene behavior.
This study aims to analyze the influence of health literacy on
environmental hygiene behavior among adolescents in secondary
schools. This study uses a quantitative design with a cross-sectional
approach. The respondents were Bhakti Mulia Vocational High School,
Kediri selected using simple random sampling (n=113). Data were
collected using a structured questionnaire that measured health literacy
and environmental hygiene behavior. Data analysis was performed using
the Pearson product-moment correlation test. The results showed that
most respondents had moderate to high levels of health literacy, as well
as fairly good environmental hygiene behavior. There is a significant
association between health literacy and environmental hygiene behavior
(r=0.512; p < 0.05), such that higher health literacy is associated with
better environmental hygiene behavior. Health literacy is significantly
associated with influences environmental hygiene behavior among
adolescents. Efforts to improve health literacy through structured
education in schools are needed to support clean and healthy living
behaviors.

Development of a Digital SIKA Dashboard to Replace Manual Systems for Optimizing Work Permit Supervision at ORF PT Pertamina Hulu Energi WMO

Yestyana Mufid Rianti — 2026-05-31

Introduction: The manual Safe Work Permit (SIKA) system at the Onshore Receiving Facility (ORF) of PT Pertamina Hulu Energi West Madura Offshore (PHE WMO) faces challenges like lack of real-time status visibility, document misplacement, and disjointed information, potent ially increasing occupational safety and health (OSH) risks. Methods: This applied research employed a Research and Development (R&D) approach using the ADDIE (Analyze, Design, Develop, Implement, Evaluate) model because of its systematic and iterative framework for designing, testing, and evaluating digital management systems. The study was conducted at the ORF PHE WMO from July to September 2025. Primary data came from field observations and interviews with HSSE personnel, while secondary data included company procedures and permit registers. Results: The study resulted in a web-based Digital SIKA Dashboard. Key features include digital permit submission, multi-level approval workflows (PTWC, AA, SC), an interactive site plot plan for real-time permit location visualization, and integration of supporting documents. The system centralizes data, replacing physical boards and manual registers. Conclusion: The Digital SIKA Dashboard effectively addresses the limitations of the manual system by providing real-time monitoring, enhancing transparency, reducing administrative errors, and supporting integrated OSH management. Its implementation requires user training and potential future integration with IoT for optimal effectiveness.

Characteristics Of Chronic Suppurative Otitis Media (Omsk) Patients At St. Madyang City Palopo

Tenri Aurelia Farid Putri — 2026-05-31

Chronic Suppurative Otitis Media (CSOM) is a middle ear infection characterized by perforation of the tympanic membrane and persistent otorrhea lasting for more than two months. Local epidemiological data on CSOM in Kota Palopo, particularly from hospital-based settings, remain limited. Therefore, this study aims to describe the epidemiological and clinical characteristics of CSOM patients in a regional hospital setting where local data are still limited, focusing on factors such as gender, age, main complaints, CSOM type, and perforation location. A descriptive quantitative method with a cross-sectional design was used, collecting data from medical records of patients diagnosed with CSOM from January to June 2023 (n = 40). The results showed that the majority of patients were aged 19–60 years, with otorrhea as the most common complaint and benign CSOM type. Most patients had perforation at the pars tensa, while perforations at the pars flaccida and marginal locations were less common but posed a higher risk of severe complications. This study provides preliminary descriptive data on the characteristics of CSOM patients at RSU St. Madyang Kota Palopo. These findings may serve as a baseline for future research and local prevention efforts.